Covid-19 information for PAGB Members


In line with Government advice, as set out in the Prime Minister’s statement on coronavirus on 16 March, PAGB is taking action to protect the health and wellbeing of its staff and members.

PAGB colleagues will continue to provide copy clearance, advertising and regulatory advice, media issues management and more for our members, working remotely and using online meeting tools such as webex and microsoft teams. We will continue to keep you updated on issues of importance to the consumer healthcare industry in our regular newsletters and our working groups will continue to meet, in a virtual space rather than face to face.

What has changed?

PAGB has put in place the following measures:

Where possible PAGB aims to continue business as usual with adjustments to protect our staff and members. We will review this decision on a weekly basis.

We know that many of our members have implemented their own policies which may impact on your own availability. Please let us know if your policies change and if there is anything that PAGB can do to support you at this time.


Contacting PAGB

You can continue to contact us as normal during office hours via e-mail or phone – calls will be diverted to individuals. A full list of telephone numbers and email addresses is available in the members’ area of the PAGB website. (log-in or register here).

woman using laptop

Please continue to use our group email addresses where appropriate: for copy submissions for regulatory enquiries relating to OTC Medicines and medical devices for regulatory enquiries relating to food supplements products for media issues for membership enquiries for all other queries

We will continue to update members via this webpage, and in our newsletters. Please check back for updates.

For more information about PAGB’s Covid-19 measures contact PAGB Chief Executive, John Smith