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OTC medicines

OTC medicines advertising workshop

This workshop gives you an overview of the self-regulatory system for OTC medicines advertising and how this applies to your campaigns.

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Medical devices

Medical devices consumer code workshop

This workshop gives you an overview of the rules around advertising medical devices and provides practical advice on keeping your campaigns compliant.

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Food supplements

Food supplements regulatory workshop

Find out what regulations apply to food supplements products and what this means for your brands.

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News

Media statements

Read our latest media statements released in response to media issues affecting the consumer healthcare industry (members only).

Media statements

Policy

The economic value of the OTC healthcare sector

This report showcases the current and potential impact of OTC usage in the UK.

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Membership

The economic value of the OTC healthcare sector

This report showcases the current and potential impact of OTC usage in the UK.

Learn more

Training & events

Membership

We are the only trade association representing the interests of manufacturers of branded OTC medicines, self-care medical devices and food supplements in the UK.

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About PAGB

The economic value of the OTC healthcare sector

This report showcases the current and potential impact of OTC usage in the UK.

Learn more

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Home / External complaints

External complaints

This guidance explains the processes for reporting non-compliant advertising materials created by non-member companies across the three membership categories, helping members identify the most appropriate route to take.

This content is exclusively for PAGB members.

Please login to your PAGB website account to access this content. Or visit our membership pages to find out more about PAGB membership and how you could benefit from our collective and expert voice representing and promoting the sector’s interests.

OTC medicines hub

Here you will find all information relevant to OTC medicines, from codes and guidance, to training workshops.

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External complaints

This guidance explains the processes for reporting non-compliant advertising materials created by non-member companies across the three membership categories, helping members identify the most appropriate route to take.

This content is exclusively for PAGB members.

Please login to your PAGB website account to access this content. Or visit our membership pages to find out more about PAGB membership and how you could benefit from our collective and expert voice representing and promoting the sector’s interests.

OTC medicines hub

Latest updates

Guidance on the qualification of healthcare standalone software applications under the self-care remit

Guidance on vegan claims

Advertising toolkit guidance

Member survey 2022 – overview

Consumer promotions for OTC medicines

Food Information for Consumers regulation and other labelling requirements for food supplements

PAGB notification scheme guidance

How to identify a reclassification candidate and prepare for the early stages of the reclassification procedure

Dynamic search advertising

Advertising traditional herbal medicines

OTC medicinal product name – submission checklist

Copy resubmission

Guidance on the qualification of healthcare standalone software applications under the self-care remit

Guidance on vegan claims

Advertising toolkit guidance

Member survey 2022 – overview

Consumer promotions for OTC medicines

Food Information for Consumers regulation and other labelling requirements for food supplements

PAGB notification scheme guidance

How to identify a reclassification candidate and prepare for the early stages of the reclassification procedure

Dynamic search advertising

Advertising traditional herbal medicines

OTC medicinal product name – submission checklist

Copy resubmission