On-Demand Webinar: The long and short of brand building in the UK OTC market

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Our On-Demand Webinars can be accessed via a ‘Start Course’ link which will be emailed to you once you have enrolled on the course.

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This On-Demand Webinar is free to PAGB members and associate members. Please ensure you are registered and logged in to the Members Area in order to access the course from this page.

The cost of this webinar to non-members: £150

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This is an on-demand recording of a webinar hosted by PAGB associate member Cornerstone, which explores how to effectively build brands over time with healthcare consumers in the UK OTC market. Recorded in September 2025, all information is correct at the time of recording.

In today’s highly competitive OTC (over the counter) healthcare market, short-term tactics often dominate brand plans. With pressure to deliver immediate sales, many businesses lean heavily on performance marketing, but is this at the expense of long-term growth?

Cornerstone’s white paper explores how UK OTC brands can achieve both short- and long-term success by building a distinctive, emotionally resonant brand, while leveraging the right mix of channels to support immediate activation. Drawing on the proven principles of brand growth, including Field & Binet’s Excess Share of Voice (ESOV) theory – that if a brand increases its share of voice, it could result in market share growth – they examine how sustained brand investment translates to market share gains.

Key themes that this webinar explores include:

  • Defining your brand’s identity and position in a crowded and often commoditised category
  • Mapping the competitive landscape to identify unmet needs and white space opportunities
  • Understanding your customer through segmentation and behavioural insights
  • Selecting the right channels such as digital, PR and out-of home, to match brand maturity and audience behaviour
  • Bringing it all together with an integrated strategy that balances emotional brand-building with rational performance marketing

Whether you’re launching a new product or trying to reinvigorate a heritage brand, this webinar provides strategic and creative insight to help you grow your brand with confidence – not just this quarter, but for years to come.