Advertising complaint procedure

This document explains the procedure for making complaint about promotional materials for products within PAGB membership, where another PAGB member is in control of the content.

The document covers:

  • Informal queries
  • Intercompany complaints
  • Formal complaints
  • The appeals process

This content is exclusively for PAGB members.

Please login to your PAGB website account to access this content. Or visit our membership pages to find out more about PAGB membership and how you could benefit from our collective and expert voice representing and promoting the sector’s interests.

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