eCommerce guidance

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PAGB eCommerce guidance

Categories: OTC medicines, self care medical devices, digital, advertising, regulatory

Access: PAGB members and associate members only. Not a member of PAGB? Find out more about membership or our regulatory consultancy services here


About this guidance

eCommerce is a growing channel for consumer healthcare sales. It supports self care by providing increased accessibility to a wider range of products and services.

We’ll help you to understand who is in control in different eCommerce scenarios and what the corresponding regulatory requirements are. The eCommerce guidance overview sets out the main principles and signposts you to the relevant specific guidance documents for more detail.

This guidance is available to PAGB members only – please log-in or register

Not a member of PAGB? Find out more about membership or our regulatory consultancy services here

eCommerce guidance

Download PAGB’s eCommerce guidance overview

Additional eCommerce guidance:

 

This guidance is primarily aimed at regulatory and brand teams. It should be read alongside the relevant PAGB Codes of Practice and current regulatory, legal, ethical, and national government policy documents, to ensure that up to date guidance and regulations are followed. This document is provided as guidance only and is not intended to be construed as legal or regulatory advice.

For regulatory advice, contact regulatory@pagb.co.uk

For more information and advice on your eCommerce campaigns, contact copyclearance@pagb.co.uk

 

All advertising and marketing materials must still comply with all relevant regulatory requirements including those set out in the MHRA’s Blue Guide, PAGB Advertising Codes for Medicines, PAGB Medical Devices Consumer Code (MDCC), CAP guidance and current requirements for adverse event reporting.

PAGB’s Codes of Advertising Practice, guidelines and additional guidance are available here.  Log in to the members’ area to access the full range of guidance. For more information, contact info@pagb.co.uk. Not a member of PAGB? Find out more about membership or our regulatory consultancy services here

More digital guidance

 

Back to Codes and Guidance

 


Updates

Developed 2020-1

Published July 2021

 

For more information about this guidance, please contact regulatory@pagb.co.uk

Advertising Codes and Guidance

Get access to PAGB’s codes of practice for advertising OTC medicines and medical devices to consumers and professionals, as well as guidance on specific types of advertising to keep your campaigns compliant.

Training on OTC advertising

Our workshops are essential for anyone working in consumer healthcare advertising. Understand how to apply the advertising codes to your campaigns – perfect for new starters, movers and anyone looking for a refresher on the advertising codes. Book online today.